Last revised: June 01, 2020
This policy explains how Elevated Sciences LLC. (“Elevated Sciences”) collect, store, protect, and share your information and with whom we share it. While you’re using the Telemed Doctor or Telemed Patient mobile applications or Web Applications (“App”) or (Elevated Sciences LLC or www.telemednetworks.com) , we collect information about you. In addition, you may choose to use the Apps to share information with other users. We may also need to share your information sometimes.
By downloading and installing the App, you agree that we can collect, transfer, store, disclose and use your information as described in this Policy.
The Type of Information we collect
When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:
• Email address;
• Phone number;
• Date of birth;
• Credit card / bank account (for payment purposes only);
• Medical history and other health information;
• User generated content
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the App. Google Analytics uses “cookies”, which are text files placed on your computer, to help the App analyze how users use the site. You can find out more about how Google uses data when you visit our Site by visiting “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt out, you will continue to see ads on our Site, but they will not be based on how you browse and shop.
Information collected automatically. We automatically collect information from your browser or device when you visit our Service. This information could include your IP address, device ID and type, your browser type and language, the operating system used by your device, access times, your mobile device’s geographic location while our application is actively running, and the referring website address.
In General. We may use information that we collect about you to:
1) Deliver and improve our products and services, and manage our business;
2) Manage your account and provide you with customer support;
3) Perform research and analysis about your use of, or interest in, our or others’ products, services, or content;
4) Develop, display, and track content and advertising tailored to your interests on our Service and other sites, including providing our advertisements to you when you visit other sites;
6) Website or mobile application analytics;
Information from Children.
Elevated Sciences restricts usage of its Services to individuals age 18 and above. Elevated Sciences does not sell products or services for purchase by children, and will not collect information from a child under the age of 18, unless the child has prior written authorization from a parent or guardian to use the App. In the event we detect usage of our Service by someone under the age of 18, Elevated Sciences will notify the child’s parent or guardian at the e- mail address provided by the prospective customer, alerting the parent or guardian to the child’s use of the Services and providing instructions as to how the parent or guardian can delete the child’s registration from the Services.
Stored Information Uses. Elevated Sciences LLC stores and retains the information provides by the customer and/or the information entered on the Elevated Sciences LLC Services. Stored information is used by Elevated Sciences LLC and/or Elevated Sciences LLC agents to support customer interaction.
Data Retention. Elevated Sciences LLC may keep your information as long as we need it for legitimate business purposes and as permitted by applicable laws. If you close your account, we will retain certain data for analytical purposes and to the extent we are permitted to do so by law. If certain information has been provided to third policies, retention of that information will be subject to their applicable policies.
Marketing Analysis by Third Parties. Elevated Sciences LLC reserves the right to disclose to third parties’ personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
Elevated Sciences LLC may employ or engage other companies and individuals to perform business functions on behalf of Elevated Sciences LLC. These persons may be provided with personal identifying information required to perform their functions, but are prohibited from using the information for other purposes. These persons engage in a variety of functions which may include, but are not limited to, removing repetitive information from customer lists, analyzing data, providing marketing assistance and providing customer services.
Within Corporate Organization. Elevated Sciences LLC may possess legal entities, business processes, management structures, and technical systems that cross borders. Elevated Sciences LLC may share your personal information within the Elevated Sciences LLC corporate organization, and may transfer the information to countries in the world where Elevated Sciences LLC conducts business. Some countries may provide less legal protection for customer personal information.
Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of Elevated Sciences LLC if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
- Detect, prevent, or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Elevated Sciences LLC, our users, customers or the public as required or permitted by law.
Security. We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login
information. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
Opt-Out Right. Customer and/or prospective customer has the right at any time to cease permitting personal information to be collected, used or disclosed by Elevated Sciences LLC and/or by any third parties with whom Elevated Sciences LLC has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Elevated Sciences LLC via e- mail address or certified postal mail. After processing the cancellation, Elevated Sciences LLC will delete customer or prospective customer’s personal information from its data base.
Corrections and Changes to Personal Information. Help Elevated Sciences LLC to keep customer personal information accurate. If customer’s personal information changes, or if customer notes an error upon review of customer information that Elevated Sciences LLC has on file, please promptly contact us with the new or correct information.
Elevated Sciences LLC Financial is a registered Limited Liability Company in Florida with a principal place of business of 5190 NW 74 Ave, Miami, FL 33166